“Customers are often understanding about the fact that there is a delay, but what they appreciate and want is information, even if it’s a three- or four-sentence paragraph, in language they understand, that respects their intelligence and time,” Hobart said.
PSA Airlines canceled all Tuesday flights after problems persisted through the weekend
Hindered by strikes and outdated equipment, French air traffic control is responsible for a third of aviation delays in Europe, Le Parisien said Monday, citing a senate finance committee report.
Written by The Sofia Globe staff on April 3, 2018 in Bulgaria – Comments Off on Sofia Airport: Flight delays possible because of technical problem in European control system
About half of flights in Europe faced delays on Tuesday because of a failure of the Eurocontrol system that manages air traffic for 41 countries.
Tourism shadow minister Robert Arrigo expressed solidarity with the affected passengers and said that Air Malta’s decision to lease an aircraft from Lithuania had been hasty and without logistic cordinatorn with the renter.
While it agreed that the national airline should grow, strengthen and create more employment, it also believed in good, professional planning for decisions not to leave a negative impact on Air Malta’s reputation.